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Frequently Asked Questions

Here are a few of the frequently asked questions we receive regarding Online Banking for Business service:

• How do I enroll in Business Online Banking? 
• Is Business Online Banking secure? 
• What kind of ongoing technical support will I receive? 
• Can I aggregate all my accounts into one login if I manage multiple businesses? 
• Can I download my account and transaction information into money management software? 

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How do I enroll in Business Online Banking?

You can enroll online by filling out our Business Online Banking application or you can call the Bank's Customer Information Center at 888.828.1690.

Is my account information is secure?

The security of your financial information is Bank of Canton’s highest priority. In order to provide the most secure Business Online Banking service possible, we will provide you with a Token (shown here) which, when activated, displays a temporary 8-digit password code. To access Business Online Banking, a person trying to access your accounts will not only need to enter the correct 8-digit password code, but also enter a 4-digit PIN you pre-select at the time your account is established. This extra measure is designed to ensure that only an authorized accountholder can access your organization’s accounts online.

What kind of ongoing technical support will I receive?

If you have any questions or concerns, or if you run into any technical issues, you can contact our Customer Information Center at 888.828.1690 and speak with our knowledgeable Online Banking Team.

Can I aggregate all my accounts into one login if I manage multiple businesses?

You can access accounts from multiple companies via one Business Online Banking username.

Can I download my account and transaction information into money management software?

Yes. Currently, our Business Online Banking service supports account information downloads into Microsoft Money®.

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Investment products and services are offered through INFINEX INVESTMENTS, Inc. Member FINRA/SIPC. Insurance products are offered through Infinex Insurance Agency of Massachusetts, Inc. Infinex and the bank are not affiliated. Products and services made available through Infinex are not insured by the FDIC or any other agency of the United States and are not deposits or obligations of nor guaranteed or insured by any bank or bank affiliate. These products are subject to investment risk, including the possible loss of value.